Privacy Policy

We are dedicated to preserving the privacy of everyone who uses the Thermuparts website. Our full privacy policy can be found below.

1. Your rights

  • Right of Access – If you wish to view the information we hold about you (if any), please contact
  • Right to Rectification – We endeavour to ensure that all information is accurate and up-to - date at all times.If the information that we hold on you is incomplete or inaccurate, please email to let us know.
  • Right to Erasure – Please email if you would like us to delete all or part of the personal information we hold on you. Please note that we have the right to refuse in certain circumstances.
  • Right to Object – If you are unhappy with our use of your personal data, please email enquiries to register your objection.Please note that the right to object does not apply in some circumstances.
When you email us about your personal data, we will always endeavour to respond within 1 month of receiving your message.

2. What information do we collect?

a. When you register an account

In order to place an order via the Thermuparts website, you will first need to register a trade account.

If you choose to register an account, you will be required to enter the following information:
  • Email address
  • Company name and address
  • Main contact’s name and telephone number(s)
  • Accounts contact’s name and telephone number(s)
You will also need to choose a password for your trade account. Please remember to keep your password secret, as anyone who knows your password will potentially be able to access your account and view/edit your personal information.

The information we collect during the account registration process is used for our own internal administrative purposes, as well as for the fulfilment of any orders you place while logged in.

b. When you place an order

When you place an order via the Thermuparts website, you will be required to input the following information:
  • First Name & Surname
  • Billing Address
  • Delivery Address
  • Email Address
  • Telephone Number
You will also need to enter your card details if you choose to pay by debit / credit card.

This information is collected to help us fulfil your order and manage our own accounts.

c. While you browse our website

We do not collect any personally-identifiable information while you browse our website (unless you enter it yourself while placing an order or registering/managing your account).

Like many website owners, we use Google Analytics to anonymously monitor traffic and user behaviour on our website. This tool does not collect any personally-identifiable information; it only collects aggregated data (e.g. how many people visit our website, how many times each page is viewed).

If you do not wish to be included in our Analytics data, you can opt out using this browser add-on.

3. Information security

We do our best to keep all personal data as secure as possible. All information is stored securely, and online payments are processed via a secure (HTTPS) connection.

We will not share your personal information with any unaffiliated third parties, with one possible exception: in the interest of customer security and our own business interests, we may share any information pertinent to potentially fraudulent orders or abuse of this website with external bodies, such as fraud prevention agencies, banks, and the police.

4. Promotional materials

When you place an order or register an account, you will be given the option to opt in to receive promotional materials. If you opt in, we may contact you using the details you provide to inform you of offers and other information that’s relevant to Thermuparts

You may opt out of this service at any time – simply email and tell us that you’d like to be removed from our marketing list.

5. Cookies policy

This website uses cookies. Click here to view our cookies policy.

6. Getting in touch

If you have any questions about our website or the way we collect and process personal information, please don’t hesitate to email Thermuparts contact us.